When you buy a product on joligem we will ask you to provide your name, email address and a delivery address. We use your email address to create a personal account so that you can track the progress of your order. We use your delivery address to deliver your purchase to you. We may occasionally use your email address to inform you of any problems with your order or payment and to resolve any problems once you have received your purchase.
joligem logs non-personally-identifiable information including IP address and browser type, from visitors to the site. This information is used to manage the website, track usage and improve the website services.
joligem accounts are protected by an email address and a password.
joligem will NEVER ask you for your password in an unsolicited telephone call or in an unsolicited email. We will only ask you for your user id and password only if you initiate the contact and only if the user id and password are necessary to correct a problem.
If you are using a computer in a public place or a shared computer we strongly recommend that you logout of your joligem account and close your browser when you have finished. This will prevent others from accessing your account and personal information.
Except as otherwise described in this privacy statement, joligem does not disclose personal information with any other third parties. The exception to this rule is if joligem is required by law or to protect its rights, we will disclose your personal information to the extent so required.
Upon request, joligem may (but is not required to) remove any and all content or other personal information from the joligem site, and your content may not be accessible to you even if you choose to rejoin or reactivate your account at a later date.
We do not store any of your credit card details and have no access to your credit card information at any time
We aim to dispatch all orders within 1 to 4 working days of your payment being completed
If you are not satisfied with your purchase or should you want to return an item, we will be happy to accommodate
We will never disclose your personal information to anyone